In addition, do you have any custom view/filter applied to your Inbox? Your emails could be hidden by these views/filters. Make sure the 'Do not archive items in this folder' option is currently selected. To verify this, right click your Inbox, select This issue could also happen if you have AutoArchive enabled for Inbox, which will delete old emails or move them to the local archive folder. Make sure the "Mail to keep offline" slider is not set to 2 weeks. To verify this, go to File > Account Settings > Account Settings,ĭouble click your email account to open the Change Account Wizard. What type of email account are you using? Exchange, IMAP or POP3? If you are using an Exchange account, this issue would happen if you only have two weeks of emails cached to local.
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